Questions or comments? Get in touch and we'll be happy to help.

What our customers say

Don't just take our word for it

“I chose The Jewellery Vault Company for a very special milestone, and I couldn’t be happier. The ring symbolised exactly what I wanted.”

Ritika Sharma, Delhi
Ritika Sharma, Delhi
Verified Customer

“I gifted a ring from The Jewellery Vault Company to my mother, and her smile said it all. The jewellery carries emotion, elegance & something truly priceless.”

Aman Verma, Mumbai
Aman Verma, Mumbai
Verified Customer

“The Jewellery Vault truly lives up to its name. Every piece I’ve purchased feels timeless, premium, and incredibly well-crafted.”

Neha Kapoor, Delhi
Neha Kapoor, Delhi
Verified Customer

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

What happens if my order is lost in transit?

In the unlikely event that an order is lost in transit, we wait 15 days to track it, and if we are still unsuccessful, we process your refund through the payment method you opted for at the time of placing the order.